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Health regulator rates GP practice 'good' across the board

02/08/2017

Our challenge now is to become ‘outstanding’, say Trust bosses, after health regulator says GP practice is ‘good’ across the board

The health regulator has rated a doctors’ surgery ‘good’ across the board, prompting managers to promise they will now strive to deliver an ‘outstanding’ service.

Humber NHS Foundation Trust made the pledge after the Care Quality Commission (CQC) announced the draft findings of its latest inspection of Hallgate Medical Centre, in Hallgate, Cottingham.

Teresa Cope, the Trust’s Chief Operating Officer, said: “The CQC’s report is a tribute to the surgery’s staff, all of whom work tirelessly to deliver high-quality care to their patients. I’m delighted with the outcome but not complacent.

“Our challenge now is to make our services even better so we can give our patients the ‘outstanding’ services that they and our regulator expect and deserve. We will do our utmost to ensure we achieve this goal.”

The CQC’s report follows its inspection of Hallgate last month.

Analysis of the regulator’s findings show the practice achieved a ‘good’ rating for providing safe, effective, caring, responsive and well-led services for all of its patient groups.

These include older people, those with long-term conditions, families, children and young people, working age people and the recently retired, people in vulnerable circumstances, and those experiencing poor mental health.

Hallgate is one of five GP practices run by the Trust. The others include the Chestnuts Surgery, also in Cottingham, Wold House in Market Weighton, Field House in Bridlington, and Northpoint in Bransholme.

The Trust also supports the award-winning doctors’ surgery in Pocklington.

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