Any member of the public can ask a question at our Advisory Body meetings provided they are submitted in advance. If you wish to submit a question, please email or post your question in to email@example.com at least one full working day prior to the meeting.
Over the past eight months Healthwatch East Riding of Yorkshire has carried out a series of 'Enter and View' visits to residential care homes in the East Riding area in order to review the quality of provision of residential care in East Riding.
This report presents a summary of our findings so far and highlights a number of issues that have arisen as part of this programme of visits.
In the East Riding of Yorkshire there are 147 residential care homes plus a further 20 homes registered to provide nursing care. The findings and recommendations included in this report relate to 15 'Enter and View' visits to residential care homes that were carried out by authorised Healthwatch volunteers between January and early August 2015. The findings in this report should not, therefore, be taken as representative of the provision of residential care across the whole county. Each Enter and View report relates to the service viewed on the date of the visit and is representative of the views of the people we spoke to who contributed to the report on that day. Nevertheless, this report has been produced to highlight some themes that have arisen whilst conducting these visits.
We will produce a further report in spring 2016 after completing another series of visits.
Children and Young People - experiences of seeing a GP
Posted on 02/09/2015
Healthwatch East Riding of Yorkshire wanted to find out about how children and young people experience GP services in East Riding. We surveyed a random sample of children and young people between the ages of 3 and 18 about their experiences of seeing a GP. The surveys were carried out at engagement events we attended during the summer, including the Driffield Show and Goole Beach Day. The survey was also available on our website to complete online. This brief report gives a first look at our findings.
Healthwatch East Riding of Yorkshire (HWERY) has published its report about Eating Disorder services in the East Riding
The report contains information and views from memebers of the public about Eating Disorder services and their experiences.
The views, opinions and statements made in this report are those of the public who have had first-hand experience with an Eating Disorder, specifically young people who have gone through the adolescent service. This report is about putting forward the public perception of local Eating Disorder services. This perception may not fully or accurately reflect all the work being carried out in the local area. Nevertheless, it is the perception from the information we have collected.
Healthwatch East Riding of Yorkshire Annual Report 2014-15
Posted on 03/07/2015
Have a look at our 2nd annual report to find out more. It details, all about Healthwatch East Riding of Yorkshire, our statutory activities, about engaging with the public, the role of volunteers and more.
Healthwatch East Riding of Yorkshire carries out ‘Enter & View’ visits in order to gather the views and experiences of residents, their relatives and staff in residential care homes in the East Riding area. This is done through discussion with individuals (both residents and staff) and through observation of the services being delivered. ‘Enter and View’ is not an inspection; it is about gathering information from service users to add to a wider understanding of how services are delivered to local people.
These are the Enter and View reports compiled and published by Healthwatch East Riding of Yorkshire. We update this page regularly.
Healthwatch East Riding are pleased to announce the publication of their ‘Health & Social Care Support Directory 2014’ which is a free guide to health and social care services and support groups in the East Riding.
The Directory has been produced by Healthwatch East Riding’s Information Service in collaboration with Healthcare Publications and is designed to guide the public through the complex range of health and social care support which is available to them. What services are there? How can they be accessed? Who funds care? Is there a Support Group for my condition?
Listings include: GPs, Pharmacies, Dentists, Opticians, Hearing Centres, Home care providers, Nursing and Residential Care homes and also some of the local voluntary and community organisations which provide additional support.
Information is included on local NHS Health Trusts and Commissioners and also guidance on where to go for help in an emergency; how to choose a GP; understanding health and social care funding and personal health budgets; how to provide feedback and make complaints; how to remain independent at home; care in the home; what help is available to carers; and choosing the right care home.
Printed copies of the Directory are being distributed widely to health and social care providers and will be available from GP surgeries, hospital discharge teams, care homes, day centres and also at Libraries, East Riding of Yorkshire Council Customer Service Centres and at Citizen’s Advice Bureau. To keep the Directory up-to-date, revised editions will be issued every 6 months.
Electronic copies of the Directory will also be widely distributed and a pdf is now available on our Website.
Gillian Perry, Healthwatch East Riding’s Information Officer says: “The public face a number of challenges when navigating health and social care services, including complex care pathways, increased choice and a shift towards self and patient-centred care. This Directory is designed to provide accurate and accessible information on local health and social services and support organisations to as wide an audience as possible, so that everyone can find the support they need.”
Healthwatch East Riding’s Information Service also operates a Helpline for enquiries about health and social care services and support. Phone: 01482 334999 Monday to Friday, 9am -5pm or send emails to: firstname.lastname@example.org
Healthwatch East Riding of Yorkshire reviewed the provision of services in the community for people diagnosed with dementia and for their carers. The report identifies services available and how they are accessed, as well as identifying areas for improvement and offering recommendations
Healthwatch East Riding of Yorkshire Annual Report
Posted on 02/09/2014
Welcome to our very first annual report!
Have a look at our annual report to find out more. It details, all about Healthwatch East Riding of Yorkshire, our statutory activities, about engaging with the public, the role of volunteers and more.